Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Finaro's AI-powered financial intelligence platform (the "Service"), operated by Finaro ("Company," "we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

2.1 What We Provide

• AI-powered analysis of your financial transaction data
• Automatic categorization and organization of financial transactions
• Spending pattern analysis and trend identification
• Natural language interface for querying your financial data
• Collaboration tools for sharing financial insights
• Educational financial content and general information

2.2 What We Do NOT Provide

• Investment advisory services or recommendations
• Tax preparation or tax advice
• Legal advice or regulatory compliance guidance
• Insurance advice or risk management services
• Money movement or transaction execution services
• Banking or financial institution services

2.3 AI-Generated Content Limitations

Our AI assistant provides automated responses based on your financial data. These responses:

• Are generated by artificial intelligence and may contain errors
• Should not be considered personalized financial advice
• May not be suitable for your specific financial situation
• Should be verified with qualified financial professionals

3. User Eligibility and Responsibilities

3.1 Eligibility Requirements

To use our Service, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Comply with all applicable laws and regulations in your jurisdiction

3.2 Cross-Border Compliance

If you are accessing our Service from Canada, the United States, or any other jurisdiction:

• You are responsible for ensuring compliance with your local laws
• Financial regulations in your jurisdiction may apply to your use
• You may need to consult local professionals for compliance guidance
• Some features may not be available in all jurisdictions

3.3 Prohibited Uses

You may NOT use our Service to:

• Provide financial advice to third parties without proper licensing
• Violate any laws, regulations, or third-party rights
• Upload false, misleading, or fraudulent financial information
• Attempt to gain unauthorized access to other users' data
• Use the Service for money laundering or other illegal financial activities
• Reverse engineer or create derivative works of our AI models

4. Data Security and Privacy

4.1 Your Financial Data

• We use read-only access to your financial accounts
• We cannot and will not move money or initiate transactions
• Your credentials are encrypted using bank-level security
• You retain ownership of your financial data

4.2 Third-Party Integrations

We integrate with trusted third-party services:

• SimpleFin: For secure bank connectivity
• OpenRouter: For AI processing (your data is protected)
• Supabase: For secure data storage and authentication

4.3 Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you within 72 hours and take immediate corrective action.

6. Intellectual Property

6.1 Our IP

Finaro and our Service include proprietary software, AI models, algorithms, and content protected by intellectual property laws. You may not:

• Copy, modify, or reverse engineer our software or AI models
• Create derivative works based on our Service
• Use our trademarks or branding without permission
• Extract or repurpose our proprietary algorithms

6.2 Your Data

You retain ownership of your financial data. By using our Service, you grant us a limited license to process your data solely for providing and improving our Service.

7. Subscription and Billing

7.1 Subscription Plans

• Free Plan: Limited features with usage restrictions
• Paid Plans: Enhanced features with monthly or annual billing
• Enterprise Plans: Custom pricing and features for organizations

7.2 Billing and Refunds

• Subscription fees are billed in advance
• No refunds for partial months of service
• You may cancel your subscription at any time
• Service continues until the end of your current billing period

7.3 Free Trial

Free trials may be offered at our discretion. We may require payment information to start a trial, but you will not be charged until the trial period ends.

8. Account Termination

8.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting our support team
• Canceling your subscription (service continues until period end)

8.2 Termination by Us

We may terminate or suspend your account for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of subscription fees
• Abusive behavior toward our team or other users

8.3 Data After Termination

Upon account termination, your data will be deleted within 30 days, except where retention is required by law.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of [Jurisdiction to be specified], without regard to conflict of law principles.

9.2 Dispute Resolution

For any disputes arising from these Terms or your use of the Service:

• We encourage informal resolution through our support team
• Formal disputes may be resolved through binding arbitration
• Class action lawsuits are waived where legally permissible

9.3 Cross-Border Considerations

Users in Canada and other jurisdictions may have additional rights under local consumer protection laws that cannot be waived.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through:

• Email notification to your registered address
• Prominent notice on our Service
• In-app notifications

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.